Refund Policy

At CraftYourJewels, we want you to feel confident and happy with your purchase.

Digital Products

All CraftYourJewels products are digital downloads delivered instantly after purchase. Because of the nature of digital products, all sales are final, and we do not offer refunds once the content has been accessed or downloaded.

Free Products & Processing Fees

Some products may be offered free with a small processing fee. Processing fees are non-refundable, as they cover delivery, platform, and transaction costs.

Exceptions

Refunds may be considered only in the following cases:

• Duplicate charges

• Technical issues preventing access that we are unable to resolve

If you believe you qualify for an exception, please contact us within 7 days of purchase.

How to Contact Us

For refund-related questions or support, email us at:
📧 craftyourjewelshelp@gmail.com

Please include your order details so we can assist you quickly.